Upstream provider outage leading to some designs not loading

Incident Report for magicpatterns

Resolved

We are seeing everything return to normal after our provider deployed a change around 1:00AM UTC. We are continuing to monitor.
Posted Jan 09, 2026 - 01:17 UTC

Monitoring

Performance has improved. We are continuing to monitor issues.
Posted Jan 09, 2026 - 01:11 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 08, 2026 - 23:41 UTC

Investigating

One of our upstream providers is experiencing issues that may result in some designs not loading or going entirely blank. No work or data is lost. We working on resolving this issue immediately.
Posted Jan 08, 2026 - 23:41 UTC
This incident affected: Web Platform.